PRIVACY POLICY

Daebak Company respects and commits to protecting your privacy. Please read the website terms of use policy below to better understand the commitments we make to respect and protect the rights of visitors. Protecting
users’ personal information and building trust with you is very important to us. Therefore, we will use your name and other information related to you in accordance with the content of this policy. We only collect necessary information related to the purchase and sale transaction.

1. Consumer personal information protection policy Users
or Customers
 will be required to fill in all information according to the information fields in the form available on the Veveca.net Website such as: Full name, address (home or office), email address (company or personal), phone number (mobile, home or office), and to the extent possible, options… This information is required to place and complete the Customer’s online order (including sending an order confirmation email to the Customer).
About cookies : Cookies are data folders stored temporarily or permanently on the Customer’s computer hard drive. Cookies are used to verify, track visits (protect status) and maintain specific information about the use and users of the Veveca.net Website , such as options for the website or information about their electronic shopping cart.
Information stored on the website: Are lines of code representing requests for graphic images on a website or email. It may or may not contain the visible graphic image associated with the web beacon, and typically the image is designed to blend into the background of the web page or email. Web beacons may be used for purposes such as: reporting website traffic, visitor counts, advertising audit and reporting, and personalization.

2. Purpose of collecting personal information
We may also collect and store customer information to provide customers with the best service packages that suit their preferences. In addition, we may also use your information collected through the system for the following purposes:
– Register to use and/or access the system;
– Manage, operate, administer and/or access the system;
– Contact customers about issues related to your use and/or access to the system and manage queries and/or requests sent by customers through the system;
– Enforce the provisions of our Terms and Conditions;
– Legal purposes to resolve complaints and legal disputes to investigate and comply with regulations to enforce the terms of service or to comply with other lawful requests from law enforcement. Mechanism for receiving and resolving consumer complaints related to personal information being used for purposes other than the notified scope. This policy is clearly displayed to customers before or at the time of information collection.
– For other purposes, customers will be notified at the time of collection.

3. Scope of information use
Personal information provided by customers can be used for the following purposes:
– Providing goods to perform transactions requested by customers.
– Sending information to customers.
– Improving connections and interactions with customers
– Without the consent of customers, Veveca.net will not provide customer information data to third parties for advertising purposes.
– All transaction information will be kept confidential except in cases where required by law enforcement agencies.

4. Information retention period
As long as your account remains active, we will retain your Personal Data to provide services as needed. We will cease to retain Personal Data or, with reasonable efforts, delete the means associated with your Personal Data, as soon as:
– The purpose for collecting Personal Data is no longer consistent with the retention of data;
– Applicable law does not require data retention and/or is no longer necessary for business purposes.

5. Persons or organizations that may have access to such information
– Veveca.net and departments related to consulting and support at the request of customers.
– In case of legal requirements, Daebak Company is responsible for providing information at the request of judicial authorities.

6. Address of the information collection and management unit, including contact methods so that consumers can inquire about the collection and processing of information related to them.

  • DAEBAK REAL ESTATE CO., LTD.
  • Address: No. 2 – 4 – 6 An Thuong 3 Street, My An Ward, Ngu Hanh Son District, Da Nang City, Vietnam
  • Business registration certificate number: 0402271578 issued on April 9, 2025 at the Department of Finance of Da Nang City
  • Hotline: 0962428181
  • Email: daebakcompany2025@gmail.com

7. Methods and tools for consumers to access and edit their personal data on the e-commerce system of the information collection unit.
Customers have the right to request, update, adjust or cancel their personal information by sending a request to Daebak Company in the following forms: Call, send email, or come directly to Daebak Company’s headquarters address to receive our support and exercise the legitimate rights of customers.
We are committed to ensuring the safety of our customers’ personal information, absolutely not buying, selling or exchanging customer information with third parties for commercial purposes. In the event that the information storage server is hacked, leading to the loss of customers’ personal data, we will be responsible for reporting the incident to the authorities for timely investigation and notification to customers.

8. Mechanism for receiving and resolving consumer complaints
When discovering that their personal information is being used for the wrong purpose or scope, customers send a complaint email to email: daebakcompany2025@gmail.com or call 0962428181 to complain and provide evidence related to the incident. We commit to respond immediately or at the latest within 03 working days (except Saturday and Sunday) from the time of receiving the complaint.
Mechanism for receiving and resolving consumer complaints related to personal information being used for the wrong purpose or scope as notified:
– Any disputes arising between Daebak Real Estate Company Limited and the User will be resolved on the basis of negotiation. In case of not reaching the desired agreement, either party has the right to bring the case to the competent People’s Court for settlement.
– When the matter cannot be resolved through negotiation and conciliation as above, the injured party collects evidence such as emails, messages, etc. and contacts the company, we will contact the complainant to resolve it.
– If the matter is beyond its authority, the company will request to transfer the matter to the competent authorities. In this case, the company will still coordinate and support to best protect the injured party.
Personal information of members is committed to absolute confidentiality according to the personal information protection policy. The collection and use of each member’s information is only done with the consent of that customer, except in cases where the law provides otherwise.
– Do not use, transfer, provide or disclose to any third party any personal information of a member without the consent of the member.
– In case the server storing information is hacked, leading to the loss of personal data of members, the company will be responsible for notifying the authorities to promptly investigate and handle the incident and notify the members.
– Absolutely secure all online transaction information of members, including accounting invoice information and digitized documents.
The company requires individuals to provide full relevant personal information when registering/purchasing such as: Full name, contact address, email, phone number, etc. and is responsible for the legality of the above information. The company is not responsible for and will not resolve any complaints related to the rights of that member if it is determined that all personal information provided by that member when initially registering is inaccurate.